Better Communication - a startup's secret weapon

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Collecting a set of writings which can help startup founders and employees build better businesses. Techniques for how to work better with internal and external stakeholders.

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Curated by Avrom Gilbert 7 months ago.
100% VP

Really enjoyable read which discusses how great cultures are enabled by deciding what is important to members of the group (includes values, behaviors, priorities etc), clear communication / training to members of the group to instill this culture and what communication within groups with great culture looks like. (Clue - it's awesome!) The resulting benefits are illustrated with some remarkable examples from organizations which have built exceptional cultures. Enjoy!

The Culture Code: The Secrets of Highly Successful Groups

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NEW YORK TIMES BESTSELLER • The author of The Talent Code unlocks the secrets of highly successful groups and provides tomorrow’s leaders with the tools to build a cohesive, motivated culture. Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture…

 
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Curated by Avrom Gilbert 7 months ago.
100% VP

A refreshing approach to discussions and problem solving. This book teaches techniques for using questions as a communication tool for discussions, problem solving and sparking creativity.

It rings true that you need to ask the right question before getting an answer which is useful, they have lots of useful suggestions for how to ensure you are asking the right questions. The book helped me personally reduce the number of statements I make (which tend to alienate people and spark conflict) and to explore finding the right question which helps trigger really useful and enjoyable discussions.

A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas

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A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas [Warren Berger, Michael Quinlan] on Amazon.com. *FREE* shipping on qualifying offers. In this groundbreaking audiobook, journalist and innovation expert Warren Berger shows that one of the most powerful forces for igniting c…

 
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Curated by Einat Or 8 months ago.
100% VP

In This Summary You'll Learn:

  • How to overcome a lack of trust among team members.
  • Ways to help a team engage in constructive conflict.
  • How to follow a clear, concise and practical guide to using the five dysfunctions model to improve your team.
  • What to do to achieve the real power of teamwork.

The Five Dysfunctions of a Team: A Leadership Fable

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The Five Dysfunctions of a Team: A Leadership Fable [Patrick Lencioni] on Amazon.com. *FREE* shipping on qualifying offers. In The Five Dysfunctions of a Team Patrick Lencioni onceagain offers a leadership fable that is as enthralling andinstructive as his first two best-selling books

 
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Curated by Avrom Gilbert 8 months ago.
100% VP

When discussing strategy, tactics, goals, hiring, in fact any company initiative, WHY the company is doing what it does can act as both a north star and guard rails. We need something which makes sure we are aiming in the right direction (what) and doing the right activities to get there (how). We also need something which helps us with scale (are we aiming to do things which will make a meaningful impact on achieving our mission) and prevents us from doing things which run counter to Why we are doing things in the first place. Simon Sinek is an amazing evangelist for making sure your organization has a clearly articulated Why which is effectively communicated. Everyone in the organization should be able to say what a company's Mission is and be excited by it! I have found that a clearly articulated Why ensures that we focus on the right things, aim big enough and can motivate everyone around us to the company's mission. Thanks Simon! (I recommend everyone read his book Start With Why https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447)

Start With Why

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Visit the post for more.

 
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Curated by Einat Or 8 months ago.
100% VP
What is needed for teams to better perform? This is a great guide to building self managed teams by creating the right conditions and communication.

Leading Teams: Setting the Stage for Great Performances

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Leading Teams: Setting the Stage for Great Performances [J. Richard Hackman] on Amazon.com. *FREE* shipping on qualifying offers. Richard Hackman, one of the world’s leading experts on group and organizational behavior, argues that teams perform at their best when leaders create conditions that allow them to manage themselves effectively. Leading Teams is not about subscribing to a specific formula or leadership style

 
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Curated by Einat Or 8 months ago.
100% VP
In this groundbreaking book, the author shows that every time humanity has shifted to a new stage of consciousness in the past, it has invented a whole new way to structure and run organizations, each time bringing extraordinary breakthroughs in collaboration. A new shift in consciousness is currently underway.

Reinventing Organizations

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A talk, followed by Q&A, by Frederic Laloux about “Reinventing Organizations”, a research and book that is turning into an international phenomenon. Increasingly, employees and managers (but also doctors, nurses, teachers, etc.) are disillusioned with the way we run organizations today. We all somehow sense that there simply must be better ways to run our businesses, nonprofits, schools and hospitals. This hopeful talk shares the key insights from groundbreaking research into the emergence, in different parts of the world, of truly powerful and soulful organizations that have made a radical leap beyond today’s management thinking. (It starts with the story of how organizations evolved over time. You can skip to minute 28 to hear the story of Buurtzorg, one of the extraordinary pioneering organizations, that revolutionized home care in the Netherlands. At minute 36, the talk goes into self-management. At minute 52 into wholeness at work. And at 1:06 into evolutionary purpose in organizations. Q&A start at 1:21.) Correction: As I was quoting figures from memory, I got two figures wrong related to Morning Star’s market share in tomato paste in the US, and in tomato trucking. In both cases Morning Star’s market share is above 30%. As ‘The Economist’ says in such cases: sorry.

 
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Curated by Avrom Gilbert 8 months ago.
100% VP
This one is a little counter-intuitive. It is ostensibly a book about negotiations but after reading it a second time I realised it's actually a book about how to communicate more effectively. The result of communicating in a less confrontational and more productive way is actually a better result whether it is a negotiation with a customer / partner or a discussion with your team members. Chris Voss is a great communicator and these techniques are IMHO pure gold.

Never Split the Difference - Chris Voss - Hardcover

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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.A...

 
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Curated by Avrom Gilbert 8 months ago.
100% VP
Too many management feedback sessions end up upsetting both parties. What starts as an attempt to give constructive feedback can end up in an argument where everyone feels worse off after the discussion than they were before. Non-Violent Communication (developed by Marshall Rosenberg) is a communication framework which offers an excellent way of thinking about how to communicate your emotions / feelings and needs. I was hooked when I realised how conditioned I was to communicating my feelings as being the result of other people's actions vs the results of my own needs. As a manager I found this framework a game changer when communicating difficult feedback in a way that allowed us to move to solving problems instead of debating either their existence or whose fault it was. Let me know what you think.

The Four-Part Nonviolent Communication Process

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Express and receive communication empathically using the four-part Nonviolent Communication process developed by Marshall B. Rosenberg, Ph.D.

 
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Curated by Avrom Gilbert 8 months ago.
100% VP
It's hard to run a startup and achieve goals while also ensuring your leadership team are in sync and communicating well with the rest of the organization. The Advantage by Patrick Lencioni outlines how a cohesive management team and well communicated clarity are key to building a healthy organization. The book is jam packed with techniques for how the leadership team can learn to communicate well with one another and how to transform this into clearly communicated strategy, goals and plans across the organization. I recommend any leadership team read this and then try to implement the parts of The Advantage which resonate. You won't regret it.

The Advantage

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There is a competitive advantage out there, arguably more powerfulthan any other. Is it superior strategy? Faster innovation? Smarterempl...

 
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Curated by Avrom Gilbert 8 months ago.
100% VP
Startups have a lot of decisions to be made and things to evaluate. I find this framework is a great way to ensure everyone is fully focused on applying all of their brain power on a full evaluation of all of the options. It helps prevent an unhealthy dynamic where members of a discussion are focused solely on the benefits of their own preferred solution and the drawbacks of everyone else's. It also has the advantage of harnessing the best of everyone. Some of us are better at the creative aspects of ideas, some the quantitative, some more optimistic and some more pessimistic. This approach allows each of us to contribute to our full potential and coverts arguments to structured discussions.

The de Bono Group - Six Thinking Hats

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Used with well-defined and explicit Return On Investment success in corporations worldwide, Six Thinking Hats is a simple, effective parallel thinking process that helps people be more productive, focused, and mindfully involved. A powerful tool set, which once learned can be applied immediately!

 
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